Ford and Toyota Case Study Essay

1. Which naturalizes of focal point thought are illustrated in this case? When Ford was founded in 1903, enthalpy Ford followed the classical oversight thought to a T (no pun intended) They made ane car in one color. The classical management thought believes there is one best style to do things to accomplish a goal. Ford wanted to produce cars quickly to meet with demands, so at that time the classical management thought made perfect sense. Another part of the classical management thought is that managers constantly look for ways to improve the process of doing things.Ford then moved onto twain quantitative and systems school of management though. They wanted to improve the ways they were utilise to design cars. Ford began using computers to help them more effectively achieve their goals of designing cars that would please their customers. Also, Ford wanted to meet and kick the bucket any demands their customers may have thrown at them. This illustrates the systems school of management thought.Toyota demonstrated the contingency school of management thought. By studying Fords process and recognizing the need for and capability of improvement, they are cosmos creative, learning from the past, and accepting diverse opinions and methods for doing things.Finally, both Toyota and Ford clearly demonstrated the quality school of management thought. Both companies focus a lot of efforts on quality as it is perceived by customers. In order to keep their customers happy, the companies listen to what said customers want.2. Customers perception of quality includes performance, reliability, durability, serviceability, and aesthetics. What else do car customers want? chip in to the perception of quality and create a list of the most-desired quality characteristics in a carAdding to what the al-Quran says is the perception of quality, car customers seem to want or are interested in consistent gumshoe features, fuel economy, comfort, price, handling, environmental impact, and possible maintenance costs.